Privacy Policy

PROTHENTIA LLC (the “Company”) recognizes that appropriately managing personal information obtained in the course of its activities is an important social responsibility. We comply with Japan's Act on the Protection of Personal Information and other applicable laws and regulations, establish a personal information protection policy, ensure that all personnel are familiar with it, and work to protect personal information appropriately.

1. Collection, use and provision of personal information

We specify the purposes for which personal information is used within the scope of our business activities. We collect, use and provide personal information fairly and appropriately, only to the extent necessary to achieve those purposes. We also take measures to prevent the use of collected personal information for other purposes.

Referral information included with inquiries

To respond to inquiries and improve our advertising and communications, we include campaign names, channel names and artwork entry-point labels contained in the URL (such as UTM parameters) with your inquiry and process them at the same destination. We do not collect advertising IDs that identify individuals or browsing history. We do not use cookies or browser storage to retain this referral information. We manage it together with your inquiry to the extent necessary.

2. Compliance with laws and standards

We comply with laws concerning personal information, government guidelines, other applicable standards and the requirements of public order, and work to protect personal information appropriately.

3. Appropriate management of personal information

We recognize the risks of unauthorized access, loss, destruction, alteration and disclosure affecting the personal information we handle. We implement reasonable security measures and take appropriate corrective action if a problem occurs.

4. Responding to inquiries

We respond appropriately to requests from individuals regarding the personal information we handle, including requests for disclosure, correction or suspension of use, as well as complaints and other inquiries.

5. Continual improvement

We establish internal rules and a management framework for protecting personal information, ensure that all employees follow them, and review them regularly. We work to continually improve our personal information protection management system.

6. Contact regarding this policy

PROTHENTIA LLC
N&E BLD. 6F
1-12-4 Ginza, Chuo-ku
Tokyo 104-0061, Japan